Social Media Advertising

Expand your sales by selling on Instagram

Expand your sales by selling on Instagram  |  Hue & Tone Creative

Sales are down, and you’re looking for creative marketing strategies to help boost them. Enter shoppable posts.

As Instagram’s grown in influence, so has the sophistication of its sales funnel. Shoppable posts take Instagram’s selling cycle one step further, streamline the user’s journey, and boost your business’ odds of converting followers into customers. 

With around 90 million Instagram accounts tapping on a shoppable post every month, they might just be that sweet spot your business has been missing.

Not sure how or where to start? Not to worry. We’ve covered the A to Z of everything you need to know to get going.


What are shoppable posts?


In a nutshell, shoppable posts enable Instagram users to complete the entire purchase journey - from discovery all the way through to checkout - without ever leaving the app. The benefit to you? Less steps. Less chance of distraction. Less chance of losing customers.

On or off Instagram, your customer journey is crucial. For starters, almost three quarters (76%) of consumers cite it as an important pre-purchase factor. But did you also know, 86% of customers say they’re actually willing to pay more for a great user experience?

Looking at Instagram alone, here are some successful case studies from brands who use shoppable posts as part of there social strategy:

  • Spearmint LOVE witnessed a 25% increase in traffic and 8% uplift in revenue

  • Tyme saw their web traffic rise by 44%

  • Lulus attributes more than 100,000 site visits and 1,200 product orders to shoppers who started on Instagram

Here’s what it looks like in practice:

 
 

With more than 200 million Instagram accounts viewing at least one business profile per day, shoppable posts unlock the door to a whole load of opportunities.

A few quick-fire facts:

  • You can tag up to five products per image or video

  • A maximum of 20 products can be tagged per carousel

  • When you tag products in Instagram, they’re shared on the explore section (where 200 million accounts visit daily) as well as with your immediate audience

  • Products can be tagged within stories too, by using what’s called a ‘product sticker’. We’ll delve into the detail of how this differs a little later on, but below’s a snapshot of how product stickers vary from shoppable posts

A step-by-step guide

So, let’s get started with the details of how to actually create your own shoppable Instagram posts. 

 

1.  Account requirements 

To be able to make the most of shoppable posts, there are a few boxes you need to tick:

  • Your business must be located in certain countries (if you’re in the US, don’t worry, you’re covered). For a full list of countries that are and aren’t included, head here

  • Your Instagram account must primarily sell physical goods

  • You must convert your account to a business profile

  • You must comply with Instagram’s commerce policies

  • Your Instagram business profile must be hooked up to a Facebook catalog

  • Your Facebook profile (which must also be a business page) can’t have any country or age restrictions attached to it

 

2. Facebook catalogs

As we just touched on, to enable shoppable posts, your Instagram account must be associated with a Facebook catalog. In its simplest form, a Facebook catalog is a hub containing information on each of the items you want to sell - like their name, price, condition and category, and looks like this:

Image via    facebook.com

Image via facebook.com

Now, there are one of two ways you can go about setting your Facebook catalog up:

  • Option A: Add a shop to your Facebook page. Find out how to do this in five simple steps here.

  • Option B: Use a catalog on Business Manager. This guide will walk you through the set-up process.

3. Account review

Once you’ve hooked your Instagram profile up to a Facebook catalog it’s a bit of a waiting game because, before you can start exploring Instagram’s shopping feature, your account has to be reviewed - this’ll happen automatically. Typically, it takes a few days for the review to complete, however, it may take longer if your account needs to be reviewed in more detail.

It’s worth noting that if you’re creating your very first Facebook catalog, the catalog itself will need to be reviewed before your automatic review can commence.

 

4. Start adding tags and/or stickers

The penultimate step revolves around actually adding your product tags and/or stickers on Instagram. Before you get going, here are a couple of points to bear in mind:

  • Before you can add tags or stickers, your Instagram account must be approved for shopping. If it’s not, you’ll hit a dead end; and

  • Make sure you’re using the latest version of Instagram’s app to ensure you’re utilizing all its latest updates.

If you’re up to speed with everything you ought to be at this point, then you’re ready to turn on your product tags. To do this, just work your way through these easy-to-follow steps:

 

1.  Head to your Instagram business profile

2. At the top right of your screen, you should see an ellipsis (…) - click on it

3. Look out for the ‘Shopping’ option under the ‘Business settings’ tab and tap into it

4. Hit ‘Continue’

5. See which product catalog you want to use within your shoppable posts and select it

6. Voila. You’re set-up and ready to start tagging products in your posts and/or stories.

 

5. Creating the actual post

So, you’ve got all the ingredients you need to create a shoppable post or story, now it’s time to pull the final concoction together. 

Shoppable posts 

As we touched on earlier, you can tag up to a maximum of five products per single picture and 20 products per carousel (i.e. a series of images within one post). 

Each tag will show the name and price of the item in question, and if you want, you have the option to go back and add tags into old posts, too.

Shoppable stories

Instagram stories work slightly differently. For starters, you use what’s called a ‘product sticker’ which showcases the product’s name - but not the price. You are, however, given a bit more personalization flexibility with stickers, in that you can edit their color and text. 

Unlike with shoppable posts, you can’tadd product stickers to already published stories. If you want to add a sticker to an already-published story, you’ll have to delete and re-publish it with the product sticker.

 

The creation process: 

1.   Create your Instagram post or story as you normally would.

2a. If you’re pulling a post together, click ‘Tag products’ on the ‘Share’ screen.

2b. If you’re making a story, tap the sticker icon and then hit the product sticker option.

3. Whether you’re following the instructions for a post or a story, you’ll be presented with your product catalog - choose which one you want to tag and drop it on or close to the item you want to promote.

4. Share your post or story and prepare to monitor the traction you get from your product tags or stickers - you can do this by heading to the ‘Insights’ section of the app (for posts, tap ‘View Insights’ on your chosen shopping post, and for stories just swipe up once you’re in the story).


Hue & Tone: Your Social Media Partners

Overwhelmed just reading this guide? Ready to see your business' Instagram sales shoot up? See how we can help amplify your efforts today by getting in touch with the team at (336) 365-8559. 

Is print dead: In the age of digital, do you still need business cards and brochures?

The ‘is print dead?’ debate has been going on for, well, what seems like ages. Print has been on the decline for decades, but it’s far from completely irrelevant. While demand for things like hardcopy newspapers and print advertising has been decreasing, we believe there’s still a place for print in your marketing strategy. 

The power of digital marketing

Back in the day when print was everyone’s primary marketing method, there simply weren’t other effective alternatives available. As technology has evolved, so has the way we advertise. 

Digital advertising empowers advertisers with advanced analytics, sophisticated targeting options and greater monitoring capabilities. It’s also an incredibly cost effective marketing tool. With a cheaper buy-in cost than traditional advertising, digital advertising is a great option for small businesses, new businesses, and startups. Quick results and quick set-up also make it easy for non-marketing professionals to control.  

Together, all these factors make digital marketing an attractive option – but that doesn’t mean it’s without drawbacks. 

 

 

Concerns over digital advertising – and the staying power of print

According to research conducted by FedEx Office, 9 in 10 consumers believe there will always be a place for print collateral, and 85% said they’re more likely to shop with a business if it has professional printed materials like flyers, banners and business cards. (And, it wasn’t just baby boomers that FedEx Office surveyed – similar results were seen among millennial survey responses as well.) 

With so many businesses fighting for attention online, it’s easy for consumers to feel bombarded -- and many are starting to push back against the monopoly our digital devices have on our time and attention. Things like digital detoxes, technology free wedding ceremonies, and giving up Facebook for Lent have all become ideas that are part of the collective dialogue on technology’s place in our day-to-day lives.  

Additionally, concerns over data privacy on Facebook and Google are fueling a push for greater transparency in digital advertising

With all that in mind, we don’t see digital advertising as the end all be all of modern marketing. Digital advertising is here to stay for the foreseeable future, but that doesn’t mean it’s only option in the game. Diversifying your marketing plan with both traditional and digital advertising can give you a greater reach and help insulate you against future trends.  

 

How to make print work for you

Don’t limit your print pieces to traditional cards and brochures – think about what kind of swag you can give to people! Things like koozies, pens, and can openers can provide a repeated reminder of your brand to potential customers. 

Consider this: With digital becoming the norm, is print becoming a unique way to grab people’s attention? When working on your marketing plan, think about how you might leverage print as a way to disrupt the new norm of digital. When strategically leveraged, print can provides a great opportunity to stand out from the crowd and target your market in a less saturated environment -- giving you a greater chance of getting noticed.

In addition to the element of unexpectedness, print is a tangible leave behind. If everything you do is online, you’re relying solely on the consumer remembering your brand oryou’ll be spending more to actively and repeatedly display your ads on their mobile/desktop device. Print pieces like business cards and brochures are a great leave behind for people to hang on to. 

 

Putting print into context

Looking for an easy way to make combine your digital + print efforts? Make sure your social media icons are on your business cards. You’ll be connecting people with your online presence through a more traditional marketing method. 

Spend around print advertising might be declining, but when you look at the big picture, is print really dead? We don’t think so – and we think the facts back us up.  

While print’s role in your marketing plan has probably changed, it still has a place. A well thought out campaign will be able to leverage print and social media in tandem to stretch advertising dollars to reach the widest (and most qualified) audience possible. 

Don’t let digital distract you from missing out on a valuable marketing opportunity. Instead of thinking “print vs. digital” we suggest thinking about how all the mediums work together – and how print advertising can support your digital efforts (and vice versa).


Hue & Tone Creative: Print and social advertising in Greensboro, NC

Whether you're looking to create a new digital campaign -- or looking something a bit more old school -- we're here to help. Experts in all things digital and all things print, we'll get every element of your marketing plan up to speed. Shoot us an email and let's discuss how we might be able to partner together. 

The Do's + Don'ts of Facebook Ads

Social advertising is a powerful component of online advertising. More specifically, Facebook has a user base of 1.94 billion active monthly users worldwide, and with consumers spending over 50% of their digital time on mobile devices, it pays to advertise on a site that dominates mobile. Facebook also allows you to target your ads, learn more about your users, and has flexible pricing options... need we say more about why this is a good idea? 

The Do's + Don'ts of Facebook Ads  |  Hue & Tone Creative

DO use compelling imagery: When paired with a relevant image, people are 65% more likely to remember information. You’ll grab your viewer’s attention and help them remember your product… even after they’ve scrolled away from your ad!

Not sure what kind of image to use? Stock photos are a great option if you don’t have any original pictures on hand.

DON’T blow your budget: Low costs are one of the great things about advertising on social. Facebook allows you to spend as little as $5 a day, which means even small and new businesses can buy advertising without blowing their budget. We suggest starting off small – especially if you’ve never run a Facebook ad before. Spend a little and find out what works before you increase your daily budget.  

DO some testing: A/B testing (also called split testing) allows you to test the success of different versions of your ad. You play around with the headlines, graphics, and CTA’s to find out what will get the most clicks, likes, and highest ROI.

Tip: When A/B testing, be sure to only tweak one element of your ad at a time. If you create a completely different ad you won’t be able to pinpoint which ad element is having an impact on your ad performance.

DON’T forget about mobile viewers: Over 1 billion people visit Facebook via phones and mobile devices daily. Don’t ignore a huge segment of people by sticking solely to desktop designs. 

DO create a CTA: Develop a call-to-action that illustrates the purpose of your ad. What benefit does your product/service provide to your audience? Why do they need this? What is the value?

DON’T make it too text heavy: Too much text will make your ad look cluttered and confusing. If you’re using a graphic, keep the 20% rule in mind: 80% of the ad should be imagery and the remaining 20% should be your text. 

DO learn about your audience: Facebook allows you to narrow down and target specific audiences through: location, interests, behavior, demographics, and connections. Do some research on who visits your page and is interested in your product before you tailor your ads. 

DON’T confuse your audience: You only have a few seconds to capture your viewer’s attention. Make sure that your purpose, product, and information is clear and easy to find. One ad = one objective.

DO try a video: 43% of consumers would like to see more video ads from marketers in the future. Get ahead of the trend and promote a how-to, customer testimonial, or behind-the-scenes video.

DON’T forget to keep track: It’s crucial to track how your ads are performing. If you don’t measure the success of your ads, you won’t be able to tailor future ads, and you’re sure to waste money on viewers who don’t have any interest in your product or services. After you’ve tested out a few promotions, set detailed goals for each campaign (ex. reach, likes, conversion, shares, etc.) and monitor your results frequently.


Ready to create your ad, but not sure where to start? Read up on our 5 easy tips.


Social Media Marketing in Greensboro, NC

Looking to launch a new campaign? Get the most out of your investment by working with creative professionals. From email newsletters to Facebook and Instagram ads, Hue & Tone Creative is here to help your business stand out from the competition.

Get Started with Snapchat Geofilters

Get Started with Snapchat Geofilters  |  Hue & Tone

Snapchat has become a regular part of people’s daily routinue – it’s second nature to snapping your morning coffee or sending a filtered selfie after a big accomplishment. It has also become a regular part of many company’s marketing plans.

Ready to spice up your own marketing strategy with Snapchat Geofilters?  

 

Types of Filters

First things first, let’s breakdown the types of filters you can create. Snapchat offers two options: Community and On-Demand Geofilters. Community filters are geared towards artists and designers who want to make filters for local landmarks or their hometowns.

About 9,000 Snaps are sent each second.

Unlike Community Geofilters, On-Demand filters are purchased and can contain logos. These are an awesome way to promote your brand, especially if you have a big event or new product launching. It’s a fun and easy way to get exposure and engage with your customers

It’s important to note that you need to obtain specific rights before you use your logo or brand name in your On-Demand filter. Check out at this guideline from Snapchat for more details.
 

Creating your On-Demand Filter

Ready to start building your filter? Let’s get to it!

First, get started on the design. Snapchat offers several templates to choose or you can upload your own as PSDs or AI files.  If you don’t have access to Adobe software, you can also use Canva. Just make sure that the dimensions are 1,080px wide by 1,920px tall. Keep the background transparent and download it as a PNG file.

If you create your filter using Snapchat’s various templates, you can customize your layout, color scheme, and fonts. Try not to overcomplicate your design. When in doubt, keep it simple.

Once you’ve settled on a design, just enter your location and checkout. Super easy!

It takes about one business day for Snapchat to approve your filter design. But, we highly suggest that you submit it 3-4 days before you need it ready – just in case you end up having to rework your design and resubmit it.

 

Prices

The price of your filter depends on the size and how long you want it to run. Typically, most filters are $5 dollars per 20,000 square feet. You can keep it active from anywhere from 1 hour to 30 days.


Social Media Marketing in GSO and Winston-Salem

In need of a new social media strategy? Hue & Tone Creative can help! Our social media management and personalized branding services will keep your content fresh and up to date. 

5 Easy Steps to Creating a Facebook Campaign

4 easy steps to promoting on Facebook -- Hue & Tone Creative

Sometimes it feels like Facebook knows you better than you know yourself. Seriously, how do they know you're dreaming of faux suede ankle boots and organic cold brewed coffee? While Facebook advertisements may feel a little invasive at times, there's no doubt that they're an effective way to market. In fact, 92% of marketers are now advertising on Facebook. 

How it works

Facebook tracks what you do both on and off their site. They know about your online searches, the posts you make, and the pages you like – and they use all that information to decide which ads to show you. For instance, if you were recently browsing for inexpensive winter coats, there’s a good chance you’re going to see similar styles pop up along the side of Facebook.

To ensure that ads are relevant and interesting, Facebook also uses information like your age, gender, location, and device preferences to help target ads. (If you’re interested in learning about this process in more detail, this site has an awesome infographic.)

Ready to get started? 

 

1. Narrow down your objective

When it comes to deciding on the objective of your social campaign, it’s imperative to think about your ROI first. Facebook ads aren’t free, so you want to make sure you’re making the most of it. We recommend quantifying all your advertising goals. How many people do you want to reach? What are your traffic goals? Set a time frame for each goal to keep yourself on track.

2. Craft your call to action

Think about the last time you saw an ad on Facebook. Like most of the 1.4 billion Facebook users, you probably glanced at it for a second or ignored it entirely. Those quick few seconds of view time are crucial! Make sure your copy or call to action is clear and easy to remember. Are you having a sale? Launching a new service? Providing a free gift to the first visitors? If you don’t grab a users attention right away you’ll likely be ignored for a cute otter video. 

To ensure that you’re getting the most out of your ads, we suggest taking advantage of A/B testing. Also known as split testing, this method allows to you compare the cost, click through rate, number of likes, and conversion rates to determine which factors make your ads successful.

Play around with the look and copy of your ads to determine what’s most effective. But, be sure to tweak only one element at a time -- or how else will you know what's caused the change in effectiveness? 

3. Design a strong graphic

Studies show that 65% of people are more likely to retain information 3 days after viewing if it’s paired with a relevant image. Using things like bright colors, minimal text and high res images can help grab attention. 

4. Target properly

There are several targeting options to consider during this step. Whether you decide on targeting a broad or specific audience should depend on your business and goals. Targeting a specific audience may lead to a smaller audience – but they may be more engaged than a large audience would’ve been. If you decide to target a broad audience you’re essentially relying on Facebook’s ad delivery system. This isn’t a bad approach because it means you might end up discovering customers you would never have known about! It's also a good place to start if you're not sure who you want to target.

Some demographics you can target on Facebook:

  • Age- Include or exclude specific age ranges
  • Location- Breakdown your targeting options to zip code, city, country, etc.
  • Languages
  • Connections
  • Gender
  • Detailed Targeting- You can break your targeting options down even further by looking at interests, behaviors, and even interests.   
  • Custom Audience
     

5. Analyze the Results

Now that you've run your first campaign it's time to sit down and analyze the results. Who engaged with your ad? Which images worked best? Did you hit your goals?

Take a look at what worked and what didn't, then edit the plan for your next set of ads accordingly. There's no way to improve your campaigns if you're not analyzing the results! 


Greensboro Social Media Company: Hue & Tone Creative

Ready to start seeing results? From design to delivery, Hue & Tone can help you create a truly unique social campaign. If you’re ready to start seeing a return on your social media dollars then it’s time to invest in a creative agency that can give you more. If you’re interested in social media management, a new campaign, or another creative service, give us a call today for a free social media audit.