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Expand your sales by selling on Instagram
Expand your sales by selling on Instagram  |  Hue & Tone Creative

Sales are down, and you’re looking for creative marketing strategies to help boost them. Enter shoppable posts.

As Instagram’s grown in influence, so has the sophistication of its sales funnel. Shoppable posts take Instagram’s selling cycle one step further, streamline the user’s journey, and boost your business’ odds of converting followers into customers. 

With around 90 million Instagram accounts tapping on a shoppable post every month, they might just be that sweet spot your business has been missing.

Not sure how or where to start? Not to worry. We’ve covered the A to Z of everything you need to know to get going.


What are shoppable posts?


In a nutshell, shoppable posts enable Instagram users to complete the entire purchase journey - from discovery all the way through to checkout - without ever leaving the app. The benefit to you? Less steps. Less chance of distraction. Less chance of losing customers.

On or off Instagram, your customer journey is crucial. For starters, almost three quarters (76%) of consumers cite it as an important pre-purchase factor. But did you also know, 86% of customers say they’re actually willing to pay more for a great user experience?

Looking at Instagram alone, here are some successful case studies from brands who use shoppable posts as part of there social strategy:

  • Spearmint LOVE witnessed a 25% increase in traffic and 8% uplift in revenue

  • Tyme saw their web traffic rise by 44%

  • Lulus attributes more than 100,000 site visits and 1,200 product orders to shoppers who started on Instagram

Here’s what it looks like in practice:

 
 

With more than 200 million Instagram accounts viewing at least one business profile per day, shoppable posts unlock the door to a whole load of opportunities.

A few quick-fire facts:

  • You can tag up to five products per image or video

  • A maximum of 20 products can be tagged per carousel

  • When you tag products in Instagram, they’re shared on the explore section (where 200 million accounts visit daily) as well as with your immediate audience

  • Products can be tagged within stories too, by using what’s called a ‘product sticker’. We’ll delve into the detail of how this differs a little later on, but below’s a snapshot of how product stickers vary from shoppable posts

A step-by-step guide

So, let’s get started with the details of how to actually create your own shoppable Instagram posts. 

 

1.  Account requirements 

To be able to make the most of shoppable posts, there are a few boxes you need to tick:

  • Your business must be located in certain countries (if you’re in the US, don’t worry, you’re covered). For a full list of countries that are and aren’t included, head here

  • Your Instagram account must primarily sell physical goods

  • You must convert your account to a business profile

  • You must comply with Instagram’s commerce policies

  • Your Instagram business profile must be hooked up to a Facebook catalog

  • Your Facebook profile (which must also be a business page) can’t have any country or age restrictions attached to it

 

2. Facebook catalogs

As we just touched on, to enable shoppable posts, your Instagram account must be associated with a Facebook catalog. In its simplest form, a Facebook catalog is a hub containing information on each of the items you want to sell - like their name, price, condition and category, and looks like this:

Image via facebook.com

Image via facebook.com

Now, there are one of two ways you can go about setting your Facebook catalog up:

  • Option A: Add a shop to your Facebook page. Find out how to do this in five simple steps here.

  • Option B: Use a catalog on Business Manager. This guide will walk you through the set-up process.

3. Account review

Once you’ve hooked your Instagram profile up to a Facebook catalog it’s a bit of a waiting game because, before you can start exploring Instagram’s shopping feature, your account has to be reviewed - this’ll happen automatically. Typically, it takes a few days for the review to complete, however, it may take longer if your account needs to be reviewed in more detail.

It’s worth noting that if you’re creating your very first Facebook catalog, the catalog itself will need to be reviewed before your automatic review can commence.

 

4. Start adding tags and/or stickers

The penultimate step revolves around actually adding your product tags and/or stickers on Instagram. Before you get going, here are a couple of points to bear in mind:

  • Before you can add tags or stickers, your Instagram account must be approved for shopping. If it’s not, you’ll hit a dead end; and

  • Make sure you’re using the latest version of Instagram’s app to ensure you’re utilizing all its latest updates.

If you’re up to speed with everything you ought to be at this point, then you’re ready to turn on your product tags. To do this, just work your way through these easy-to-follow steps:

 

1.  Head to your Instagram business profile

2. At the top right of your screen, you should see an ellipsis (…) - click on it

3. Look out for the ‘Shopping’ option under the ‘Business settings’ tab and tap into it

4. Hit ‘Continue’

5. See which product catalog you want to use within your shoppable posts and select it

6. Voila. You’re set-up and ready to start tagging products in your posts and/or stories.

 

5. Creating the actual post

So, you’ve got all the ingredients you need to create a shoppable post or story, now it’s time to pull the final concoction together. 

Shoppable posts 

As we touched on earlier, you can tag up to a maximum of five products per single picture and 20 products per carousel (i.e. a series of images within one post). 

Each tag will show the name and price of the item in question, and if you want, you have the option to go back and add tags into old posts, too.

Shoppable stories

Instagram stories work slightly differently. For starters, you use what’s called a ‘product sticker’ which showcases the product’s name - but not the price. You are, however, given a bit more personalization flexibility with stickers, in that you can edit their color and text. 

Unlike with shoppable posts, you can’tadd product stickers to already published stories. If you want to add a sticker to an already-published story, you’ll have to delete and re-publish it with the product sticker.

 

The creation process: 

1.   Create your Instagram post or story as you normally would.

2a. If you’re pulling a post together, click ‘Tag products’ on the ‘Share’ screen.

2b. If you’re making a story, tap the sticker icon and then hit the product sticker option.

3. Whether you’re following the instructions for a post or a story, you’ll be presented with your product catalog - choose which one you want to tag and drop it on or close to the item you want to promote.

4. Share your post or story and prepare to monitor the traction you get from your product tags or stickers - you can do this by heading to the ‘Insights’ section of the app (for posts, tap ‘View Insights’ on your chosen shopping post, and for stories just swipe up once you’re in the story).


Hue & Tone: Your Social Media Partners

Overwhelmed just reading this guide? Ready to see your business' Instagram sales shoot up? See how we can help amplify your efforts today by getting in touch with the team at (336) 365-8559. 

Our Favorites: More Great Free Fonts to Download

Finding the perfect font is no easy feat. For starters, there’s an unfathomable number of options to choose from. Even once you select a font, there’s a ton of variables that can interfere with what does and doesn’t work - do you need the font for print or digital? Are you designing something colorful or monochromatic? Are you laying the font over an image or putting it on a blank background? The the list of potential factors goes on and on!

What’s worse, is that many popular fonts require purchasing a license — one that can often be quite pricey. We’ve already compiled lists of our favorite Adobe Typekit fonts (free if you have an Adobe CC license) and our favorite Google Fonts. But if none of those are speaking to you, we’ve pulled together another list of ten great free and easy to download fonts.


1. Hansief

Hansief is a simple and bold typeface offering a unique vintage feel. It comes with two styles - regular and rough - enabling it to easily adapt to a range of design settings. Download here.


2. Tuesday Night

For those pieces that need an elegant, classy and handcrafted touch, look no further than Tuesday Night. Download here.


3. Mr Grieves

 If you’re after something with a bit of texture, then Mr Grieves has you covered. It’s rough, ready, and raring to grab your audience’s eye. Download here.


4. Bosk 

A handmade brush font by nature, Bosk lends itself very well to artwork in need of that personal and custom feel. Better yet, it’s multilingual and comes with more than 400 characters, so you won’t struggle for choice. Download here.


5. Oraqle Script

Talking of choice, enter Oraqle Script. It’s got uppercase, lowecase, numerals, punctuation and multilingual characters, and also includes things like ligatures, stylistic alternate characters and swashes. Modern, striking and full of texture, it ticks all the boxes. Download here.


6. THE BOLD FONT

 If there’s one thing The Bold Font absolutely oozes, it’s trendiness. It’s streamlined and ideal for anything from logos and packaging to social posts and on-page headings. Download here.


7. Nikoleta

Simple, slim, refined and commanding, Nikoleta is good to go for things like posters, headlines and online ads. Download here.


8. Old Growth

Inspired by the old growth forests of the west coast, Old Growth is fairly new which opens up the door to testing something relatively untried and really standing out. In the words of the creator, it’s perfect for branding, quotes, headlines and more. Download here.


9. Buffalo

Now this one’s definitely different, but different is by no means bad. While we wouldn’t suggest overusing this one, we think it’s the perfect pick for key headlines and accents. Download here.


10. Bodoni XT

For those after more of a classic feel, Bodoni XT offers the right balance between traditional and on-trend. It’s also readable, making it a good fit for longer chunks of text. Download here.


Hue & Tone Creative: YOUR Graphic Design PARTNER

Whether it’s a complete overhaul of your branding, a one-off social media ad, an eye-catching business card, or a logo refresh, we’ve got the expertise you need to make your branding pop. Contact us at (336) 365-8559 or hannah@hueandtonecreative.com to see how we can start working together.

5 ways to incorporate social media into your placemaking
5 ways to incorporate social media into your placemaking  |  Hue & Tone Creative

Here at Hue & Tone Creative, we love working on projects that contribute to a sense of place – especially if that place is our hometown of Greensboro, NC. 

Throughout our work with spaces like Revolution Mill, we’ve developed an interest in all things placemaking, economic development, and real estate related. Whether you’re a marketing generalist or, like us, you strive to take on more economic development projects, we believe placemaking is a concept every marketer should be familiar with. The methods used in effective placemaking can be applied to a number of campaigns across a wide range of industries. 

The Project for Public Spaces (PPS) defines placemaking as “a collaborative process by which we can shape our public realm in order to maximize shared value. More than just promoting better urban design, placemaking facilitates creative patterns of use, paying particular attention to the physical, cultural, and social identities that define a place and support its ongoing evolution.” 

Placemaking is all about creating spaces and places that people want to be – places where citizens feel comfortable living, learning, working, and playing. These places are people friendly, visually interesting, accessible, and memorable. 

Robert Steuteville, editor of Public Square: A CNU Journalargues that a Quality Place possesses the following features: 

  •  A mix of uses

  • Effective public spaces

  • Broadband capability

  • Multiple transportation options

  • Multiple housing options

  • Preservation of historic structure

  • Respect community heritage

  • Arts, culture, and creativity

  • Recreation

  • Green space

  • Quiet, unless they are designed to be otherwise

Now that you know what placemaking is, it’s time to figure out how to marry your social media strategy with more traditional placemaking efforts. That’s called Digital Placemaking – and PPS defines it as “the integration of social media into Placemaking practices, which are community-centered, encouraging public participation, collaboration, and transparency.”

As you start to incorporate social media into your placemaking efforts, here’s 5 ideas you can use as a springboard for your brainstorming: 

  

1. Use social to amplify temporary placemaking efforts

Temporary placemaking is the bootstrap version of true placemaking – and it’s perfect for activating areas people perceive as unsafe. It allows you to experiment with a variety of ideas on a smaller scale, and then grow what worked.  

Good examples of this are an interactive art project, an activity or game, or an event. Even something small like an Instagram-able mural or photo background can help transform an otherwise unused wall. 

 Once you have your project in place, set up a hashtag and a sign or photobooth that will encourage people to use and share their experience. 

5 ways to incorporate social media into your placemaking | Hue & Tone Creative

2. Use social media to establish your city/space as a tastemaker

Instead of hiring influencers, it’s time to set your own trends -- start utilizing your social accounts to amplify your subject matter expertise. That means using your accounts to show off your expert knowledge about a place – Where do you get the best Pho? What boutique do visitors need to check out? What downtown city corner has an incredible history?  

Answer those questions for your followers and you won’t have to hire someone to show off what’s cool about your city or space.

Hashtagging properly and regularly interacting with followers will help activate people who already live in your city -- and long term you’ll be enticing new people to visit your neck of the woods.

 

3. Establish transparency using open source data

Did you know City of Greensboro does a good job of making public data available? Their open data program, “Open Gate City” was launched in 2016 to facilitate transparency, promote community engagement, and stimulate innovation. Open Gate City is a collaboration with Bloomberg Philanthropies' "What Works Cities Initiative."

Check it out here.

The idea behind open data is that data should be readily and freely available to the general public to use and republish as they wish. Additionally, the idea of open government means that access to government documents and proceedings allows for effective public oversight and protects against extensive state secrecy.  

City governments and public agencies can leverage open data to help build positive relationships with the public. In addition to building general good will, these open data efforts are a treasure trove of potential content for municipal marketing efforts. 

4. Create a hashtag campaign that encourages citizens to share their views  

Create a unique hashtag and use it as the central sharing point of your campaign. Embed the hashtag across all your touchpoints – social, web copy, print collateral, direct mail, email advertising, and online ads -- and encourage people to use it when they’re talking about your campaign (or your city).  

Don’t just sit behind your screen though! Hit the streets with merchandise, handouts, spray paint, or banners, and get to know the people you’re targeting. In-person marketing efforts are sure to connect with a new group, not just the same old group of active users that are constantly retweeting you. 

 

5. Use social media channels as a tool for crowdsourcing data 

With its exponential reach, social media is an incredibly powerful - and free - tool for crowdsourcing. If you’re stumped on what the public wants to see in a space, use social media to start running polls, start discussions, or gather feedback. 

The insights you gain can then be built into future stages of your placemaking campaign! 


Hue & Tone Creative: Your placemaking partner

Ready to brainstorm some fresh ideas? Or, maybe you just need the creative muscle to execute your ideas? Let’s talk and see if we make a good fit: 336-365-8559.

Our Favorite Posts of 2018

Last year we shared our favorite posts of 2017 — and it was such a hit we wanted to capitalize on the chance to highlight a few of our favorite posts again this year!

While we put a lot of work into every post, we definitely have a handful of favorites that we can’t help but wanting to highlight a second time. If you haven’t been able to keep up with every post this year, we suggest just checking out these can’t miss picks:

How to do a social media audit  |  Hue & Tone Creative

Our favorite social media post: How to do a social media audit

If you’re finding it hard to remember the last time you reviewed your big picture social media strategy, it’s probably time to step back and do a social media audit. Regular audits will help you identify any weak points in your approach, give you more detailed information about your audience, and help you retool your strategy to match current trends. 


75 post ideas for Instagram  |  Hue & Tone Creative

Our favorite web post: 75 post ideas for Instagram

Are you lacking imagination for your next Instagram post? Everyone’s creative cogs stop turning now and then, but fear not, we’ve put our creativity to the test by coming up with 75 post ideas to help you through your creative block.


Color+Stories-+City+Views++|++Hue+&+Tone+Creative-2.png

Our favorite design post: Color Stories, City Views

To further explore the aesthetic and inspiration found in an urban environment, we’ve snagged Unsplash photos from cities all over the world. Cities are so much more than grey and concrete – and the colors we’ve pulled from these images prove that. 


Our favorite email marketing post: How to write a subject line that gets clicks

The world of email marketing is remarkably noisy. According to research conducted by The Radicati Group, a Technology Market Research Firm, 235.6 billion emails are sent and received worldwide every single day, and that number is only set to increase. If you’re struggling to see the click through rate your campaigns need to succeed, we’ve got a bank of ideas to help give them a boost. 

How to write a subject line that gets clicks | Hue & Tone Creative

The+essentials-+Must+have+marketing+assets+for+new+businesses++|++Hue+&+Tone+Creative-3.jpeg

Our favorite business blog: Must have Marketing Assets for every new business

So, you’ve decided to start a business. You know you need the basics like a logo and business cards – but what other marketing assets should you make a priority? We’re here to tell you what you need it, why you need it, when you need it, and how you get it. We hope this run down of essential marketing materials helps empower you when you’re hiring a graphic designer or marketing agency.


Our picks for must read  |  Hue & Tone Creative

Our picks for must read: 

This year we couldn’t pick just one must read post! But, all three of the posts we did pick have something in common – they’re all about finding, hiring, and working with the right marketing professional for you. 

We love these three posts because they highlight the importance of a good working relationship:

  1. 15 Questions to ask your designer before hiring them

  2. How to give honest feedback without frustrating your designer

  3. Pros and Cons to hiring a DIY web designer vs a web designer


Our most read blog post: 7 (more) Squarespace Font Pairings

Our most read post last year was 7 Squarespace Font Pairings, and this year our follow-up piece, 7 (more) Squarespace Font Pairings, was also the most read!

7 Squarespace Font Pairings  |  Hue & Tone Creative

Hue & Tone Creative: Web Marketing, Social Media, and Design

Looking to market your business in Greensboro, Winston Salem, or the surrounding areas? Hue & Tone is a creative graphic design agency specializing in logo design, web design, social media management, and more. 

How to write a subject line that gets clicks

The world of email marketing is remarkably noisy. According to research conducted by The Radicati Group, a Technology Market Research Firm, 235.6 billion emails are sent and received worldwide every single day, and that number is only set to increase. 

For you as a marketer, that means there’s an endless stream of emails - both business and personal - to compete with, making the appeal of your subject lines crucial to getting an open. 

If you’re struggling to see the click through rate your campaigns need to succeed, we’ve got a bank of ideas to help give them a boost. 

How to write a subject line that gets clicks | Hue & Tone Creative


1. Short and snappy for the win

Short and snappy is usually the name of the game when it comes to digital communication, and email marketing is no exception. You’ll want to use as few words as possible, while still communicating a cohesive idea or call to action. You’ve only got a finite amount of time to capture people’s attention and if your subject line is too long it’ll truncate. If you’re struggling to know when to stop, aim to keep it within 50 characters.

 

2. Make it personal

Include personal information -- like the recipient’s name or location -- in the subject line makes it feel unique and tailored to the recipient. It’s important to only do this if you’re certain your data is accurate -- if you refer to ‘John’ as ‘Mark’ in your subject line, there’s only one place your email is going: the trash.

 

3. Use simple language

People don’t tend to read carefully when they’re scanning their inbox. So, don’t make it difficult for them to skim and easily  understand the subject line. Use simple language that’s easy to understand and gives a clear indication as to what’s inside.

 

4. Make it actionable

The reason you’re sending an email in the first place is because you have a desired end goal in mind, so incorporate that goal into your leading line. For example, if the email’s promoting a special offer, instead of saying ‘Boots are now 20% off’, you should say ‘Flash Sale: Get 20% off boots today!’ 

Use active and action-oriented language to encourage clicks and promote a sense of urgency. 

 

5. Create a sense of urgency

If people think something’s about to expire or run out, they’re much more likely to act sooner rather than later. Adding something as simple as ‘ends soon,’ ‘act now,’ or ‘hurry’ to your subject line can help communicate this message.

That being said, it’s important not to overuse this tactic. If you make every email sound like an emergency, it’ll quickly lose its novelty and recipients will stop taking action. 

 

6. Use numbers

Numbers can help spark intrigue and are great for promoting things like listicles, events, statistics, or blog posts. For example:

  • 8 ways you can save money this summer

  • Join our 2,000 happy clients

  • 200 others are coming to our event – don’t miss out! 

 The use of numbers helps make your subject line stand out, set expectations, and get straight to the point.

 

7. Ask a question

Questions draw people in, stimulate interest, and get people curious about what you have to say. For example, if your email exists to promote an article on ‘7 common subject line mistakes’, you could send it with subject line questions like: 

  • Are you making these subject line mistakes?

  • How successful are your emails?

  • Do you know where your subject lines are going wrong?
     

8. Dare to be different

If you don’t want to get lost in a sea of sameness, don’t fall into the trap of being the same. Be bold with your subject lines and don’t be afraid of injecting a bit of humor, sarcasm, or strangeness into them. 


Hue & Tone Creative: Email Marketing for the Triad

These eight tips are just the tip of the iceberg! We’ll get email marketing off your to do list and give you the hands on help you need for a successful conversion rate. Let’s chat about it: 336-365-8559 or hannah@hueandtonecreative.com.

How to do a social media audit

Managing your businesses social media channels is a daily, if not hourly, endeavor. You get into the groove of posting regularly, and it makes it easy to forget about the big picture: your overall social media strategy.

If you’re finding it hard to remember the last time you reviewed your overarching social media strategy, it’s probably time to step back and do a social media audit.

In fact, routine audits should be an important element of your social media strategy. Regular audits will help you identify any weak points in your approach, give you more detailed information about your audience, and help you retool your strategy to match current trends. 

We would suggest doing an in-depth audit at least once a year in addition to a monthly or quarterly mini-audit. Doing a monthly check-in will give you a real-time idea of where you’re at with your goals, making it easier to pivot and adapt as you go. 

How to do a social media audit |  Hue & Tone Creative


Set goals for yourself

If you don’t have a set of measurements to grade yourself against, how will you know if your social media has been successful? 

Before you jump into your first social media audit, set some guidelines for what success looks like. There are many third party templates available – like this one from Sprout Social– or you can set your own goals. 

You’ll want to review the following for each profile: 

  • Engagement numbers

  • Publishing frequency

  • Consistency

  • Audience demographics

  • Referral sources

  • Social media budget/ROI

  • Channel specific metrics 

  

Delve into the numbers

Whether you use built in analytics or an outside platform, you’ll want to make sure you’re checking in regularly to gauge the health of your social media channels. Analytics are invaluable in terms of steering your future strategy and ensuring you are tailoring your content to what works best for each platform.

A few basic things to be looking for:

  • Are you on the right platforms? There’s little value in investing time into daily Facebook posts if the majority of your audience uses LinkedIn. Even if you’ve already done this in the past, behaviors change, so make sure you’re up-to-date with current trends. Do some digging to find out where your audience actually is and refocus your efforts accordingly. 

  • Who is on your page? Thought you were marketing to young women, but most of your traffic is middle aged men? That’s good information to have so you can tailor your strategy accordingly. 

  • What content is most popular? What content is really connecting with you audience – and what isn’t? Consider cutting what isn’t connecting – especially if it’s content that’s taking up the bulk of your content creation time. 

  • When is your audience online? Built in analytics make it so you no longer have to guess about peak posting times. 

  • Don’t forget to track these stats all the way through to your web traffic. When people come over to your site from social media, how long are they staying? Are they happy with the links you’re serving them?

other MAINTENANCE steps

Once you’ve outlined the metrics you’ll use, there’s a few more things we suggest you do:

Need to display more than one link in your Instagram bio? LinkTree is the solution! Check it out here

1.    Go back to your bios

If you don’t regularly check in on your social media bios, you’ll probably be surprised how much has changed since you last updated it. Business objectives change, taglines get updated, and advertising campaigns shift focus – and your social media bios should reflect every one of these significant changes.

Your bio should be tailored to each platform, and no matter where it’s displayed your social bios should be short, snappy, and on-brand. You’ll want to make sure you’ve included an overview of your services, your location, and who you work with/for.

 

A great example of an Instagram bio

Trendy and affordable clothing boutique for professional women of all ages. Charlotte and Greensboro locations open M-F, 7a-5p. #BoutiqueName

Why it’s good: This bio tells you who this boutique is for, where they’re located and when they’re open. Chances are, that info covers most of the questions first time visitors would ask. Hashtags in Instagram bios are live links, making #BoutiqueName is a valuable use of space. 

 

A bad example of an Instagram bio

Great clothes, great prices. Founded in 2002, open daily. Visit www.URL.com for more. 

Why it’s bad: When you were founded is pretty much irrelevant information. And, this bio isn’t properly tailored for Instagram – that hyperlink should only be listed in the website field, because that’s the only place a URL is clickable.

How to do a social media audit |  Hue & Tone Creative

2. Refresh your imagery

Visual branding evolves over time – and your cover photos should evolve as well. Bonus points if you update them to fit the seasons, your most current advertising campaign, or special events. 

When it comes to cover photo quality, make sure you’re up to date with the latest trends. For example, most major brands have swapped out a high res image in favor of a video cover photo. If you opt to make the switch, you’ll want to make sure your video looks clear and loads quickly. 

 

3. Scan the web

Do a quick Google search and make sure there aren’t any profiles out there claiming to be you -- or that you don’t have any old profiles of your own lingering around. If there are, you could be losing out on some business-winning followers.  

If you do come across your own old profile, delete it. And if it’s someone else impersonating you, ask them to remove the page - if they don’t, report it.

 

4. Create new goals

Now that you’ve tracked and measured your goals, how are you going to improve and change them? Once you’ve concluded your social media audit be sure to set new goals that you hope to achieve in the next month, quarter, or year.  


Hue & Tone: Social Media Solutions for every business

If you need help refining or maintaining your social media strategy, you’ve made it to the right place! No matter what state your social media plan is in, we can help you get your profiles back on track. We can even do the posting for you! To learn more, get in touch with us.

12 tips for a successful webinar

If done right, webinars are a great way to engage your audience, add credibility to your name, build meaningful relationships, and raise your brand awareness. But if things go poorly, you’ll be funneling a lot of time and energy into a failed presentation. 

Not sure what “getting it right” looks like? Well, we’ve put 12 tips together to help guide the creation of your webinar.  

12 tips for a successful webinar  |  Hue & Tone Creative


1. Make sure the speaker’s engaging 

If you’re expecting your audience to tune in for 10, 20, 45 or 50+ minutes, make sure the person delivering the webinar has a voice for it. You need someone who has an enthusiastic tone and, most importantly, is clear with their delivery. 

 

2. Sound out the sound quality 

There’s nothing more annoying than trying to intently listen to something that’s too quiet, keeps crackling, or has irritating background noise behind it. Do a few test runs before you go live so that you can ensure your sound quality is top notch.

 

3. Don’t forget about the design

As with any collateral you produce, your webinar slide design needs to be high-quality and on brand. Use easy to read brand typefaces, don’t cram too much on one slide, and don’t go overboard on graphics or photos. 

 

4. Analyze the length

There’s no golden rule when it comes to the length of your webinar. If you’ve got past recordings to learn from, see what time people tend to drop off and take it from there. If this is your first ever webinar, we would suggest never going over 60 minutes. 

 

12 tips for a successful webinar  |  Hue & Tone Creative

5. Rehearse, rehearse, rehearse

No matter how confident you are with your delivery skills, always do a test run. Fine tune the order of the slides, practice tongue-twisting lines, and work out all the glitch with your transitions –it’s better to work these things out now rather than later.   

It’s a good idea to have someone sit in on the practice run too - their fresh perspective might help you uncover issues you hadn’t previously picked up on.

 

6. Keep it conversational

Unless you’re delivering your webinar to robots, keep it conversational. It’ll make it easier for people to keep up with and digest, and itwill bring that all-important human element to it.

 

7. Introduce Q&As

Allowing a forum for Q&A’s is a great way to involve your audience, keep them engaged, and provide them with key takeaways that are tailored to them. 


8. Speak in second person

Refer to your audience as ‘you’. This’ll help submerge them into what you’re saying, build interaction, and make the entire webinar feel as though it’s being delivered to them on an individual level.

 

9. Bring it to life

Refer to real-life experiences throughout your webinar. In doing this, you’ll instantly make the information more relatable –and, the power of storytelling often makes details easier to remember.

 

10. Keep mobile in mind 

When you’re doing your test run, bear in mind that people might be watching your webinar on either their desktop, tablet, or mobile. So, make sure it works and streams easily on all types of devices. 

 

11. Your personal plug 

Don’t forget to mention your product or service at least one point - after all, the goal (whether now or in the future) is a sale. Just make sure you don’t go overboard. If your pitch is toosales-y you run the risk of listeners zoning out.

 

12. Don’t forget time differences

Last but not least, if you’re targeting people from different countries or time zones, factor these variances into the date and time you’re hosting your webinar –no matter what you’re sharing, people probably won’t wake up at 2am to see it. 


Hue & Tone Creative: Marketing for Greensboro, NC and beyond

If you feel like your webinar isn’t connecting, we can help you take your content to the next level. We can work with you on every marketing project, no matter what the format. To get an idea of what we can do, see some of the projects we’ve worked on in the past or get in touch.

The beginner's toolkit to hiring a graphic designer

Completely devoid of design sense? Struggling to put in words why others should support your business? It may be time to bring some outside help in. Whether you’re thinking about hiring an agency, graphic designer, or web designer, there’s a few things you need to know before hiring outside help.

We’ve pulled together some of our best articles from over the last year to help answer some of the big questions you’ll run into when hiring outside help.

Whether you’re a new business just getting off the ground, your business is suddenly growing, or you’ve just realized you’re in too deep — we’ve got an article here for you.

Best post if you’re just getting started: The essentials: Must have marketing assets for new businesses |  Hue & Tone Creative

Best post if you’re just getting started: The essentials: Must have marketing assets for new businesses

You know you need the basics like a logo and business cards – but what other marketing assets should you make a priority? We’re here to tell you what you need it, why you need it, when you need it, and how you get it.


Best post if you’re looking into doing a rebrand: 7 reasons why you should invest in a professional logo design

Your logo is an integral part of your brand. It identifies you. It distinguishes you. And it creates consistency across everything you do. This post breaks down how a professional can design a logo that has meaning, purpose and power.

7 reasons why you should invest in a professional logo design  |  Hue & Tone Creative

15+questions+to+ask+your+designer+before+hiring+them+++|++Hue+&+Tone+Creative.jpeg

Best post if you’re in the process of finding a designer: 15 Questions to ask your designer before hiring them

Entrusting your business’s online presence to a trained professional is an excellent choice.  However, before journeying any further, there’s something you must consider: you’re the boss. Like with any other hire, it’s your responsibility to find the right talent to perform the task. Here are 15 questions you should ask a designer before shouting, in boss-like fashion, “you’re hired!”


Best post if you might need website help: Pros and Cons: DIY Web Design vs. Hiring a Web Designer

You’re in need of a new website, but you’re not sure if you should take a stab at it yourself or hire outside help. It all depends on your needs. While web site builders make it easier than ever for non-designers to pull together their own website, they don’t work for everyone. If you’re a tech savvy business owner who needs a simple site, they might be a great option. But, if you’re tech-challenged, short on time, or in need of a more custom site you probably need to consider hiring a web designer.

Pros and Cons: DIY Web Design vs. Hiring a Web Designer  |  Hue & Tone Creative

What’s the difference between a graphic designer and a developer?   |  Hue & Tone Creative

Best post if you already know you need website help: What’s the difference between a graphic designer and a developer?

As online tools make it easier for people to learn new skills there’s been more and more overlap between the jobs of graphic designer and developer. Although they are experiencing more and more of each other’s worlds, there are still several clear-cut differences between the skillsets of graphic designers and developers — so, who do you need to hire?  


Best post no matter who you are: How to give honest feedback without frustrating your designer

If you do it right, giving feedback won’t be perceived as negative. In fact, it’s an important part of the design process – and it’s something that your designer is anticipating. But giving feedback in an unproductive way can lead to an overall unproductive relationship between you and the creative you hired. 

How to give honest feedback without frustrating your designer  |  Hue & Tone Creative

Hue & Tone: Your new marketing partner

You probably made it to this blog post because you’re considering hiring an outside designer. We’d love to throw our hat in the ring! 🎩🙋🏻‍♀️No matter who you are or what stage your business is at, we’d love to sit down and tell you why we’re the right marketing partner for you. Let’s set something up: 336-365-8559.

Why you should (probably) be using Hubspot
Why you should (probably) be using Hubspot | Hue & Tone Creative

Should you be using Hubspot for your business? We’ll start by giving you a quick answer so that you know if this article is for you. 

We believe you’ll get a great ROI on using Hubspot for your business if you plan to spend a minimum of $2,000-$3,000 a month on digital marketing. 

Now, to back that up…what does Hubspot do?

Hubspot’s an all-encompassing marketing platform, and it provides businesses with the tools they need to optimize their inbound marketing efforts. 

In a nutshell, some of their software includes:

  • Email: the ability to create custom-made email templates, tailor subject lines to your audience, and conduct A/B tests to continue making improvements.

  • Blogging: helps you optimize your copy to aid with conversions and organic visibility, as well as keep your formatting consistent and clean.

  • Landing pages: allows you to easily build responsive landing pages, personalize their elements (like content, CTAs and forms), and analyze, test and optimize them to keep leveraging their conversion rate.

  • Marketing automation: saves you time by automating your email campaigns with the ability to tweak triggers, conditions and actions, so you’re contacting the right lead at the right time.

  • Lead management: with the click of a button, it enables you to see which leads you’ve contacted, when, and how they responded, to tailor future campaigns to their behavioral patterns. 

  • Analytics: with built-in analytics, reports and dashboards, it gives intelligent insights on all your inbound marketing efforts to see which channels are and aren’t working for you.

  • CMS: it enables you to build a responsive, SEO-friendly site, that’s fully integrated with all your marketing funnels.

  • Social media: you can seamlessly build your social presence by sharing your content from the same place you build your campaigns, and monitor how different social channels perform. 

  • SEO: with content strategy tools, search data stats, SEO tips as-you-type and reporting suites, it gives you all the tools needed to easily plan, optimize, and monitor your organic efforts.

  • Call to action (CTA): it provides you with a platform to design dazzling CTAs and see who’s actually clicking them. 

  • Ads: it takes the guesswork out of your Facebook and AdWords adverts with reports that prove your ROI – with precision.

And that’s just some of the major draws – they also provide a suite of service and sales tools, many of which are free add-ons. 

Lead customers the right way with Hubspot!

Lead customers the right way with Hubspot!

Really good resources

Beyond their software packages, Hubspot also has a large database of free resources that will help you stay plugged in to any emerging trends or best practices.

Our top five reasons why

When it comes to inbound marketing, Hubspot’s one of the leaders in the pack. There are countless reasons to couple up with them, but here are our top four: 

1. It’s an intuitive tool. While Hubspot’s interface is incredibly layered – and can be a little intimidating to first time users – it’s also designed incredibly well. Once you get a basic idea of where everything is at, you’ll be able to seamlessly navigate within the interface as you learn to master their tools.

2. Great free options. Hubspot’s CRM is always free, and many of their basic marketing tools are free as well. It’s a great way to get a hang of the tool and see if it works for you before you spend a single penny.

3. Superb support. In addition to the comprehensive database we previously mentioned, HubSpot’s online and phone support team is available for Service Hub and Enterprise users. 

4. An integrated approach. By letting you control the entire sales process from start to finish, Hubspot cuts out the need for multiple tools. In the long run this will save you time and make your day-to-day digital marketing more efficient. 

5. Detailed reporting. Intensive reporting allows you to see the details on everything from who your customers are, to what they’re viewing, where your customers came from, how your  content is preforming, how you stack up to the competition, and more.


Hue & Tone Creative: Digital Marketing for Greensboro, NC

Need to refresh your stale online ads? Give your Facebook a lift? Breathe new life into your website? We can do all that and more. We’ll rechart the course of your marketing strategy and help you increase the ROI on your digital efforts. Just give us a call to get started: 336-365-8559.

When + why + how to create a new hashtag

Hashtags are everywhere on social media. You’ll see them tacked on to the end of Instagram posts, incorporated into the body of a tweet, and sparingly used on Facebook. They’re key for discovering and organizing social media posts – they make it easy for you to find additional posts on a related topic so that you can more easily contribute to the conversation on a topic.

 But, why should you start your own hashtag(s)? The easy answer is to group your posts together so that people can find more of your content. However, you don’t want to start randomly making hashtags with no rhyme or reason – that will only confuse people and further bury your content.  

Let’s dive into the why – and when – you start your own hashtag. 

When + why + how to create a new hashtag  |  Hue & Tone Creative

The why

Some hashtags are overused -- meaning they get a lot of reach – but after a while the content associated with them may turn into spam. Piggybacking off already popular hashtags can help get you a lot of reach, but your posts may also get lost in the shuffle. 


By creating your own, you can help convert a follower of a more general topic (for example, #marketing), into someone that follows you (#hueandtone). When people discover your content using a general hashtag, the theory is that they’ll want to see more, leading them click on your branded hashtag to see what else you have to offer.  

By creating your own hashtag, you’ll be able to: 

  • Stand out from the crowd

  • Cement credibility and establish authority

  • Increase your engagement and reach

  • Create cross-channel awareness (if you use it consistently) 

  • Be able to track posts other people make about your brand

The when

While there should be a solid reason beyond creating a new hashtag, we also suggest you have fun and play around with them. See what sticks before making it part of your brand identity. As an example, #ShareACoke, has become a staple part of Coca Cola’s social strategy. It works well, because it encourages recurring interaction and tagging. 

That said, some popular reasons for creating custom hashtags include:

  • Launching a new product, service, or campaign

  • Posting live updates from an event

  • Hosting a live chat or Q&A session

  • Running a competition

  • Establishing a general hashtag for your brand 

In each of the above instances, using previously and frequently used hashtags can cause havoc. Not only do they make it difficult for you to monitor, but it can confuse your audience. You don’t want to put your followers in the position of having to scroll through irrelevant content just to find what they’re looking for. 

 

How to create a hashtag in 5 simple steps 

When + why + how to create a new hashtag  |  Hue & Tone Creative

1.  First things first, define your goals. Some fairly common ones include increasing:

  • Brand conversations

  • Visibility

  • Total link clicks

  • Total reach

  • Mentions

  • Followers

  • Likes

Behavioral patterns vary on different networks, so if you’re using your new hashtag across multiple social channels, you should set goals specific for each one.

 

2.  The fun part - get creative! But make sure your hashtag’s the right balance between engaging and easily understandable -- if people don’t instantly grasp it, the effect’s kind of lost.

Here are some simple tips to start you off: 

  • Keep it short and snappy

  • Make it easy to remember

  • Ensure it’s relevant to your brand

  • Don’t make it too generic

  • Check it doesn’t have any obscure double meanings -- let’s not forget the #susanalbumparty fail!

3. Do your research. Make sure it’s not already in use on anysocial media networks, and double-check it doesn’t, for whatever reason, have any potentially offensive roots or connotations. 

 

4.  Make it actionable. At the end of the day, every marketer’s end goal is to drive revenue. Even if your hashtag’s goal is to increase social follows, the bigger picture is more sales. So, if you can, put an actionable spin on your new hashtag -- ask a question, play on an emotion, encourage engagement, or incite urgency, for example.

 

5.  Last but certainly not least, triple check your hashtag for typos and post it! See what kind of reaction you get, and if you feel like the tag falls flat after a handful of posts, then don’t be afraid to try out a new one. 


Hue & Tone Creative: SOCIAL MEDIA Services for Greensboro and beyond

Struggling to keep up with the comments, likes, and mentions on your posts? Can’t come up with a creative hashtag? Stumped for original content ideas? We can handle all of that for you. From multi-channel audits to content generation and social media monitoring, Hue & Tone is the solution for all your social media woes.

12 things you need to be doing for social media success
12 Things You Need to Be Doing for Social Media Success  |  Hue & Tone Creative

Successful social media will generate quality leads, drive sales, and reinforce branding. But creating quality content takes a lot of planning, creativity, and time. 

Once you’ve identified your goals and audience, it’s time to start brainstorming quality content that will engage your followers. If you've already done that, but feel like your engagement is low, we've got a few tips for you to try. 

These 12 tactics should help you secure those elusive likes, shares, follows, clicks or leads: 
 

1.  Engage with your audience

Despite what the name implies, it’s actually pretty easy to get on social media and not be social. You wouldn’t ignore a current or prospective client’s call or email, so why should your social media communications be any different?

If someone leaves a comment or messages you, be sure to get back to them with an on-brand response in a timely fashion. 

 

2.  Mix up your feeds

Looking for some fresh posting ideas? We've got a whole series of blog posts on that! 

There’s nothing less effective than social media streams that regurgitate the same old stuff day after day. Content like blog posts and job vacancies are great content -- but they’re not all you should be posting day after day. Hop on trending content like current news, mix up your post formatting, and get creative!

 

3.  Take a multi-medium approach

Instead of trying to make all your marketing channels work in isolation, make social media a part of your print campaigns – and vise versa. If you’ve got an email or PR campaign going out, create a buzz around it on social media too. Creating a multichannel campaign can help increase your reach and direct new people over to your social channels.
 

4.  Time your posts

Figuring out when your followers are online will help you increase your reach. While Instagram gives you insight into the days and hours that your audience is online, you'll have to experiment with posting times when it comes to other platforms. Play around with posting on different days to see what works best for you and then analyze which hours get you the highest reach and engagement. 
 

5.  Post bold content

On social media getting noticed often means taking risks. People are inundated with fresh content every time they refresh their feeds – and to get results you’re going to have to think outside the box. 

This means something different for reach business -- but start by playing around with different post formats, riskier graphics, and out of the box content.
 

6.  Plan in advance

Don’t overlook big events -- or the social media exposure that comes with them. We suggest creating a social media calendar that spans several months in advance so that you can be proactive and maximize all topical opportunities. 
 

7.  Push people back to your site

Use bit.ly to shorten your links -- and track your traffic. 

If you’re not pushing people back to your website, you’re not getting the full benefits of posting on social media. Whether you’re sending people to a blog post, product page, or dedicated landing page, be sure to include links when they’re relevant. 
 

Use a content calendar to keep track of your social media posts!

Use a content calendar to keep track of your social media posts!


8.  Blur the boundaries

Having strict brand guidelines in place is key for consistency, but if there’s one place to blur your boundaries, it’s on social media. We’re not suggesting going completely off brand – but we are suggesting that you play around with the style of your graphics and the buzz words you use. This will give you a great opportunity to see what your audience responds to – and what they really don’t like. 

 

9.  Up your video content

Facebook's algorithm has long favored video content over other mediums -- and we don't foresee that changing any time soon. Millions of videos are being watched each and every day, so make sure you incorporate them into your social media strategy. 

 

10.  Team up with an influencer

If you’re struggling to get the kind of reach you want, think about teaming up with a relevant influencer to give your following a boost. Just be sure you find someone that feels like a natural fit and speaks to your target demographic. 

 

11.  Shout about your success

Whether it’s a charity sale that went well or an award you recently won, shout about all the great things -- big and small -- that are happening with your business. It’s a fabulous and free way to promote your culture and aid your recruitment efforts.

 

12.  Be inventive with your images

Use a mix a graphics and pictures and don't be afraid to shake up the content. While your pictures should have a consistent style and look, feel free to branch out when it comes to subject matter. If you're posting multiple times a day, it's easy to get into a visual rut.  


SOCIAL MEDIA MARKETING IN GREENSBORO, NC

Have you hit a plateau for likes and follows? We can fix that! Whether you’re looking to increase your views or simply need a break from handling your account, Hue & Tone Creative has you covered for all things social.

Web Basics: What is web hosting?

Web hosting. We hear those words a lot, but how many of us actually know what it is? Well if you don’t, then look no further. We’ve cut out the jargon and waved goodbye to all that techy mumbo jumbo as we take a quick look at the basics of web hosting. 
 

What is web hosting?  |  Hue & Tone Creative


Web hosting vs domains

When it comes to web hosting and domains there can be a bit of confusion between the two. We like to break it down like this: 
 

Web hosting: This would be your house, because it’s the space where everything is stored.

Without web hosting there wouldn’t be any websites. It’s the physical location that your website (and everything it entails) sits, and it ensures that your site maintains a sturdy connection to the internet -- without that connection, people are unable to access any of the files on your site (which, in layman’s terms, means you have no website!).

Some examples of web hosting companies include InMotion, 1&1, HostGator, GoDaddy, Wix and Weebly.

 

Domain: This is the equivalent of your address, because it’s the location your host can be found.

It’s not a physical entity, it’s just the series of characters that make up your site’s unique location. So, the same way you’d enter an address and ZIP code to get to your end destination, you enter your domain name into the search bar to get to your website.

Some of the most popular domain name providers out there are GoDaddy, Hover, Dynadot, Google Domains and Namecheap.

 

Where should you buy web hosting from?

When it comes to choosing the right web host for you, there are a lot of solid contenders out there. To help you along your way, here are the top five as rated by the experts over at Techradar.


Web host

InMotion

Voted

Best overall shared web hosting

Selling points

Wordpress hosting, business hosting, web design services, and 24/7 US-based support

 

1&1

Runner-up overall shared web hosting

Baremetal servers, free SSL certificate, secure hacker protection, and email marketing

 

Best ‘cheap’ option on the market

Unmetered bandwidth, unmetered disk space, money back guarantee (45 days) and $150 search credit

 

Good all-round service

SEO services, free domain, database backup/restore, and unmetered bandwidth

 

Wordpress’ #1 preferred partner

Unmetered bandwidth, WooCommerce hosting, Free domain, 24/7 US-based support


What does all that terminology mean?

We just threw a bunch of terminology at you -- but since this is a beginner's guide to web hosting, let's go ahead and break it down: 
 

Bare metal servers: The term ‘bare metal’ refers to a hard disk, and so a bare metal server is when a computer system or network’s virtual machine is installed directly on to hardware.

SSL certificate: In its simplest form, an SSL certificate is a public-facing, digital document that tells people a site is secure. It also lets you know that the company that says they own the website you're accessing legitimately owns it. 

Bandwidth: Bandwidth is the amount of site content and visitor traffic a server can transfer in a certain amount of time.

Unmetered bandwidth: A hosting plan with unmetered traffic. The price you pay each month does not depend on the amount of traffic (data) sent to and from your server during the month

Unmetered disk space: Disk space is the amount of data you can store on a web server. The amount of disk space you need will vary depending on the size of your site. Similar to unmetered bandwidth, unmetered disk space means you are given an unlimited amount of disk space. 

SEO: Search engine optimization (SEO) is the online practice of increasing the amount of traffic you get through to your website via organic search results, like Google. Some hosting companies offer services to help you improve your SEO.

 

Questions about what any of these terms mean? Leave them below in the comments -- we'll be happy to help clear up any questions you have! 


Hue & Tone Creative: Web Design Services

Once you've secured your domain and hosting, let us help you bring your site alive with a great design and intuitive user experience. Get in touch today to see how we can support your website’s set-up.

6 branding mistakes to avoid

Branding is made up of the values that guide you, the visuals that communicate who you are, and the language you use to communicate with your customers. 

If you’re a regular reader, the number one thing you’ve probably learned from our blog is how important branding is. That’s because it’s essential to attracting, converting, and keeping your customers. It builds loyalty, brand recognition, and acts as a touchstone for consumers. 

We believe branding should be flexible and fun. And, while consistency is important, that doesn’t mean all of your assets should be identical. No matter what your industry or offering, there's a few things we think you should avoid. Here’s our top six: 
 

6 branding mistakes to avoid  |  Hue & Tone Creative

 

1.  Sea of sameness

Think outside of the box and make sure your logo, values, and messaging differentiate you from what’s already out there.  

Everyone has competitors -- and chances are they sell similar or identical products/services. Don’t fall into the trap of trying to imitate what they do! Work with a designer to create a strong brand identity for yourself and then stick with it. It may take time, but you want to establish your identity separate from the competition. 

 

2. Behind the times

Don’t let your branding give off a less-than-contemporary vibe. In the customer’s eyes outdated branding translates to inferior products and subpar service. 

Just because you went through the branding process when you first started your business, that doesn’t mean you’re set for life. Your business’ branding should be periodically reviewed and tweaked to reflect the constantly evolving digital landscape.

 

3. Inconsistency

Consistency is key. Your market needs to be able to identify you across every channel and it’s counterproductive to have an entirely different look and feel across different mediums. Whether it’s on social media, direct mail, a billboard ad, or website banner, your brand should be instantly recognizable across everything you produce. If it’s not, you could miss out on brand awareness and the benefits of an omni-channel campaign.

 

4.  It’s not all about you

When you’re establishing your branding, it’s imperative to remember that what you’re aiming for isn’t about you and your personal preferences -- it’s about your potential customers or clients, so try to avoid getting too personal. 

Just because a color isn’t your favorite, doesn’t mean it won’t connect with your potential customers. If you're having trouble separating your emotions from the process, consider putting some data behind your decisions by conducting market research to gain valuable guidance.

 

5.  Lack of clarity

Your branding should quickly and effortlessly communicate what you do -- and it should easily grab your potential customer’s attention. In a world where time is a highly valued commodity, it’s essential you snag people’s attention quickly.

If your branding’s unclear, you run the risk of not being memorable…which may send them running to your competitors. 

 

6. Not following through

Never, ever make false promises. If you are a delivery company and your tagline is “always on time,” make sure you’re always on time! If you fail to deliver on your promises, your branding is irrelevant, and you leave yourself open to complaints and lost customers


Hue & Tone: Branding for the Piedmont Triad

Branding doesn't have to be hard -- in fact, with the right people in your corner it can actually be fun! Let us turn marketing into something you enjoy doing -- not something you dread. We can help you with everything from your initial branding to your day-to-day social media needs.

The essentials: must have marketing assets for new businesses
Get your new business of to the best start possible with the right marketing materials!

Get your new business of to the best start possible with the right marketing materials!

So, you’ve decided to start a business. You know you need the basics like a logo and business cards – but what other marketing assets should you make a priority?

Marketing materials can encompass everything from websites and letterheads to social media graphics and promotional videos. If you’re just starting out in the small business world, chances are your budget is probably a little tight – but skimping when you start up can mean unnecessary spending down the road.

Think about it: you pick the first business name you think up and print up a bunch of business cards, letterheads, and pens. A few weeks later, you’re hearing from your customers that they can’t remember your business name. Now you’ve confused people, still have to pay for proper branding, and you’ve got to pay to reprint materials you could have gotten right from the start. 

The good news is that we’re here to tell you what you need it, why you need it, when you need it, and how you get it. We hope this run down of essential marketing materials helps empower you when you’re hiring a graphic designer or marketing agency.

Here’s what you need to successfully get your business off the ground:
 

1. Brand Values

Because no physical products come out of this stage of the branding process, it’s often rushed or disregarded – but this is one of the most important stages, and it will influence everything you do from here on out. Your brand values are the set of principles that will dictate every aspect of your business, including the look, messaging, and customer service approach.

Here’s what you’ll want to define:

  • Values: what does your business stand for?

  • Objectives: where do you want to be in 1, 5, or 10 year’s time?

  • Customer personas: who are your talking to and what do they care about?

  • Tone of voice: how will you talk to your customers? And why?

  • Proposition: what will you do for your customers? And how will you benefit them?

  • Tagline/mission statement: how can your brand’s essence be summed up into as few words as possible?

Taking the time to properly develop your brand values will allow you to properly train your workforce and will help you communicate your brand to third parties. We suggest asking your marketing team for a brand book or set of written guidelines that you could hand off to an outside team.

The essentials: Must have marketing assets for new businesses  |  Hue & Tone Creative


2. Brand Identity

Now it’s time to develop the look and feel of your brand. This is where you’ll work with a designer to create a logo and everything that goes with it. You’ll want to come out of this stage with:

  • Primary logo: as well as any alternative logo formats you might need for packaging, online use, or small sizes

  • Logo usage guidelines: what is the smallest size your primary logo should be printed? What do you do when you can only print your color in one logo? Make sure your designer provides you with guidelines for every situation you might encounter.

  • Font palette: what fonts are you going to use on print, web, and in Microsoft Office?

  • Color Palette: what primary and secondary colors will complement your look, logo ad tone?

  • Graphic elements: anything needed to complete your print and web designs.

  • Sample usage: make sure your designer provides examples of how all these elements will come together to create your signature look.

 

3. Build a winning website

We talk a lot about the importance of a well designed and properly optimized website, so we won’t waste a lot of space here talking through why you need one. Instead, we’ll run through a few key considerations when it comes to building it:

  • Get to the point: you’ve got a limited time to capture visitors’ attention, so get your message across clearly and effectively on every page.

  • Contemporary: outdated websites make your brand look instantly aged and untrustworthy. Take the time to get your website looking slick, and outsource it to a specialist if you need to.

  • Architecture: once you start adding menus and pages, they can be a right pain to change down the line. To make sure you’ve got a great user experience from the outset, map out your site’s architecture before you start building it.

  • Search engine optimization (SEO): with a reputation for being the cheapest marketing method around, it’s crucial that you build and write your website with SEO at the forefront of your mind.

  • Contact: make your call to actions and contact information crystal clear.

  • Host: choose a content management system that’s reliable. Personally, we would recommend Squarespace – here’s why.

  • Domain: be sure to match your domain name to your business’ name.

4. Social media

Did you know, 70% of the US population have at least one social media profile? That’s a whole lot of potential customers to capture.

We suggest selecting just 2-3 platforms to get started on – especially if you’re handling your social media in house. To effectively leverage social media, there’s a few things you’ll need to do:

  • Only use high resolution profile and background images (pixilated pictures make you look untrustworthy and out of touch)

  • Write a succinct and enticing bio

  • Link back to your website

  • Include contact details

  • Keep an eye on your inbox/direct messages

  • Commit to regularly posting

  • Reply to those who engage with you

  • Interact with relevant people and/or profiles

Maintaining social media should be a daily job – if it’s not, you’re not doing it right. We suggest creating a content calendar to stay organized. And, make sure you have a set of templates on hand to save time when you need to create a quick Facebook graphic. 

5. Blogs

Investing in content marketing comes with endless benefits. A well maintained blog boosts your SEO efforts, helps you build backlinks and brand awareness, generates leads, adds brand value, and ups engagement.

Just remember the golden rule: the content you’re publishing must be quality. Churning out subpar articles won’t get you far -- if it even gets you anywhere. Here are a few general post types to get you going:

  • Videos

  • Infographics

  • Webinars

  • Tutorials

  • Whitepapers

  • Presentations

  • ‘How to’ guides

  • Buzzfeed-style listicles

With good content, you need good images. If you’re not in the position to fork out money for sites like iStock and Shutterstock, consider Unsplash, Pixabay and Pexels for good, free alternatives. 
 

The essentials: Must have marketing assets for new businesses  |  Hue & Tone Creative

6. Templates

Next up is templates. The extent of this list will vary depending on the nature of your business, but below is an idea of the types of templates we suggest you think about:

  • Email campaigns - sales, welcome, thank you, updates, or otherwise

  • Newsletters

  • Direct mail

  • Job descriptions

  • Email signatures

  • Powerpoint presentations

  • Social media graphics

  • Letterhead/memos

Your logo should feature on each and every one of them -- which is why it’s important to have a logo that sits well in different settings, and your brand’s look, feel and tone should be encapsulated too. Remember though, your templates don’t need to be uniform to be consistent.

7. Print collateral

We’ve been carrying on about online a lot -- and rightly so! -- but don’t forget about good old offline advertising. Depending on your industry, things like physical brochures and business cards can be an important asset.

If you’re investing in printed materials, remember to:

  • Do your research: spending a bit of time selecting a quality printer.

  • Don’t compromise: poor quality paper reflects badly on your business.

  • Don’t rush: if there’s a proofreading mistake that’s your fault there’s no going back -- without throwing money down the drain.

  • Keep it consistent: print materials still needs to mirror your online presence.

  • Think of the bigger picture: think about how you can make print materials evergreen so that you don’t have to reprint regularly. Consider what really needs a date and what could go without one.

  • Get the right amount of copies: you can easily order more, so don’t go print crazy and order 1000s of copies unless you’re absolutely certain they’ll be used. But, you usually get a discount the more you order, so don’t be afraid to print some extras.


Need a little help?

Getting all your marketing assets together can feel really daunting -- I know, I’ve been there! But here at Hue & Tone Creative, there’s a lot we can help you with. From logo design and letterhead to web design and social media management, get in touch to see how we can support your business’ success.

How to give honest feedback without frustrating your designer

You’ve chosen your designer, you’ve briefed them on your needs, reached an agreement on terms, and you’re eager to see what they’ve come up! Then, their name lands in your inbox along with the much anticipated attachments – but then you click to find that...they’re not quite what you were after. Now what?

If you do it right, giving feedback won’t be perceived as negative. In fact, it’s an important part of the design process – and it’s something that your designer is anticipating. But giving feedback in an unproductive way can lead to an overall unproductive relationship between you and the creative you hired. 

As designers, we’re here to let you know that we’re used to feedback – we even enjoy it because it helps us do our job better. But, it can be frustrating when clients are constantly giving you negative feedback and not giving you the information you need to do your job properly. 

It’s easy for miscommunications to happen – especially if you’ve never worked with a designer before. But with just a few small tweaks to your approach we believe you can communicate with your designer better than ever – and land on a superb final product! 
 

How to give honest feedback to your designer  |  Hue & Tone Creative

 

Step back and ask questions

Before mindlessly shooting off negative feedback, take some time to marinate on what they sent you. Let them know you received the proofs and are putting together some notes. Then, go through the examples and guidelines you provided your designer. What varies from what you asked for? What’s in line with what you asked for (even if it’s not your favorite)? 

Put together a list of questions to better understand where your designer is coming from. The answers to your questions may change your mind on a certain concept or help you distinguish the direction you want to go. 

Creating an open dialogue will go a long way in helping you both understand each other’s point of view. 

 

Be professional, calm and controlled

We know it can be hard to stay calm when you feel like a project isn’t going right – but like any other professional situation it’s important to stay calm. Keep your communication -- whether it’s over the phone or on email – calm and clear is key. Be sure to politely explain why what they’ve produced isn’t quite up your alley.

Just saying “I don’t like it,” “it’s not what I asked for,” or “it’s not for me” isn’t constructive, and it doesn’t give your designer a fair chance to fix it. So, be as specific as you can so that they can understand what does and doesn’t work. That way they’ll be able to take your feedback and turn it into a stronger second draft. 

If you can, show them examples of the kind of thing you dolike from other organizations, so that they have a solid idea of the kind of design they need to be working toward. 

 

Explaining the why

When you’re highlighting elements of a project you’re not quite keen on, explaining the why is super important. Whether it’s because it goes against the guidelines you sent them, it’s too similar to what you’ve done in the past (and found to be ineffective), or it aligns too closely with one of your major competitors, give them a bit of context to help them understand the thinking behind your rationale.

Keep in mind, your designer has probably spent a lot of time on what you’re seeing – if you don’t like it, there was clearly a miscommunication – and it’s on both of you to fix it!

 

Keep it in perspective

Perfection takes time. Just because they didn’t deliver exactly what you wanted the first time around, don’t hold it against them, patronize, or start micro-managing them. You hired a designer because you don’t know how to do it yourself – so stand back and let them do their work. Keep in mind they are an expert at what they do – just because you don’t like something doesn’t mean it’s not quality work. 

Their job is to bring your vision to life. Your job is to equip them with the information they need to understand your vision.

 

Put your personal preference to one side

When you’re critiquing their work, remember that design is often a personal preference. Be sure to separate your personal taste from your brand image. A designer might be able to see the bigger picture in a way you can’t – so just because it doesn’t connect with you doesn’t mean it won’t connect with your target demographic. The taste of your audience is probably going to be different than yours, so be sure to talk through your designer’s rationale before shooting down a concept – they might know something you don’t.
 


Balance negatives with positives

It’s the old compliment sandwich trick. And this tip isn’t just to make them feel better! As we touched on earlier, the positives will help them really get a feel for what you dolike so that they can keep developing quality concepts. 

If there really aren’t any positives, you can still be complimentary about their work, but just be clear that it’s not right for your brand or this particular project. If this is the case, be crystal clear you’d like to see a totally new direction – don’t try to sugar coat it too much or they probably won’t realize that what they showed you is a complete wash. 

 

Keep in mind what you agreed too 

Be conscientious of when you’re asking to go above and beyond the terms of your contract. If you agreed to three rounds of revisions, you may need to pay an additional fee to go beyond that. 

Both parties of this contract are on equal footing – it’s not an employee/employer relationship. 

You can’t expect free revisions just because you don’t like something. If they’ve met the terms of the contract and you still don’t have something you like you may need to renegotiate. Keep in mind the contract is in place to protect both parties. 

Checking in on time and expectations can go a long way in demonstrating that you respect a designer’s time. It’s a great way to show you value their work, even if you haven’t come to a final product yet. 

 

Remember...

Rome wasn’t built in a day -- if you want a rushed job, give a rushed timeframe. It’s important you give your designer time to go back to the drawing board and really take everything in you’ve said so that you can keep working toward a high quality final product. 


Hue & Tone Creative: Your creative team

Let us help you get your project designed right! We're ready to communicate with you on your marketing needs -- whether they're big or small. To take a look at what we've done in the past, be sure to check out our design portfolio. Don't see the type of samples you're looking for? Get in touch, we can email you additional work samples!

Google Speed Update: What you need to know
Your website shouldn't leave people staring at their watch.

Your website shouldn't leave people staring at their watch.

It’s no secret that speed is central to user experience -- and slow load times translate to a higher bounce rate and less traffic. Think about it: How long did you wait around last time a page wasn’t loading? In addition to annoying users, a delayed page speed means users will read less once the page does load.

With all that in mind, it comes as no surprise that in June 2018 page speed will officially become a ranking factor in mobile search results. The algorithm update was announced in January and has been named the ‘Speed Update’.
 


Wait a second, isn’t speed already a factor? 

Why, yes, it’s true that page speed has been a ranking factor since 2009 – but, it’s never been an official factor for mobile ranking speed. According to a blog post by Google on the topic: “Although speed has been used in ranking for some time, that signal was focused on desktop searches...Starting in July 2018, page speed will be a ranking factor for mobile searches.”

 

What Google has said

If you’re already in a panic, take a deep breathe, because Google has said the new algorithm will “only affect pages that deliver the slowest experience to users, and it will only affect a small percentage of queries.” (source)

Google has also repeatedly stated that the intent behind a user’s query will still be the strong ranking factor -- so if a website has a slow page, but the content of that page is relevant and high in quality, it may still rank highly regardless.

But, how fast are we talking? In a Google Webmaster video, Maile Ohye, states that “2 seconds is the threshold for e-commerce website acceptability.At Google, we aim for under a half second.”

It’s no secret that over the last two years Google has been implementing a mobile first strategy that prioritizes mobile-optimized sites. The Speed Update just takes this initiative a step further by prioritizing speed, which is key to mobile responsiveness. 

 

What you need to do

In preparation for the Speed Update, Google has recommended a number of resources to help gauge where your website’s performance is at.

1. Chrome User Experience ReportChrome User Experience will give you intel on how real-world Chrome users experience popular destinations on the web, and the factors that shape and contribute to their final user experience.

2. LighthouseLighthouse is an open-source, automated tool for improving the quality of web pages. You can run it against any web page, public or requiring authentication. It has audits for performance, accessibility, progressive web apps, and more.

With each audit (which only takes between 60 to 90 seconds), you’ll receive a document detailing what’s important to fix, and how you can fix it. Suggestions could range to anything from oversized and unoptimized images, to unused CSS rules and render-blocking scripts.

3. PageSpeed InsightsAnother one of Google’s powerful speed tools, PageSpeed Insights will analyze your page and present you with a page speed rating, optimization score (out of 100), page load distributions, page stats and optimization suggestions. 

The recommendations might range from things like prioritizing visible content and leveraging browser cashing, to eliminating render-blocking Javascript and CSS in the above-the-fold content. 

 

What's next

Once you've made all the updates possible you'll need to monitor your search rankings. Keep in mind that because the update is entirely algorithmic, there’s no tool that will just simply show you which pages have been dinged – after you make all the adjustments you can to increase page speed, you’ll have to keep an eye on your mobile rankings to make sure your site isn’t taking a hit.

Looking for even more resources to get your page up to speed? We’ll leave you with this list to check out: 


Hue & Tone Creative

Do all these terms look like gibberish to you? Bring in an expert -- let us help you get your web presence up to speed (literally). We can help with everything from branding and email campaigns to social media and your web presence.

10 ways to make B2B blogs more enjoyable

When it comes to business to business (B2B) marketing, blogging can be a valuable tool. Your blog is a great place to showcase your knowledge and dive in-depth on your products, in a way that you wouldn’t able to in a quick tweet or status update. 

The downside is that B2B marketing has a reputation for being boring – and, unfortunately, in our experience a lot of the content we see lives up to that expectation. There’s a common misconception that blogs targeted towards other businesses need to have a straightforward or corporate feel. While we don’t believe you should compromise your professionalism, we believe it’s possible to share your knowledge without putting everyone to sleep. 

If you’re looking to give your business marketing a more approachable feel, we suggest you check out these tips to keep your marketing focused, but fun, for the reader. We believe that B2B marketing done right might even be what helps set you apart from a competitor! 

 

10 Ways to Make B2B Blogs More Enjoyable  |  Hue & Tone Creative

 

1.  Talk like a human

No matter how interested a potential customer is in your topic, talking like a robot is going to lead to people clicking off your website. Type like you talk, keep it simple, and don’t be afraid to push the conventional boundaries -- i.e. don’t let that red squiggly line stop you from experimenting with your words!

One caveat? Just make sure your meaning and professionalism aren’t lost in too much slang. If you wouldn’t say something in the workplace, don’t type it on the blog. 

 

2.  Don’t forget the fun factor

Business owners, directors, and managers still have a sense of humor, so don’t sap all the fun out of your blogs. Adding fun anecdotes or playful pictures into your blogs can help them feel more relatable. 

 

3.  Don’t baffle them with jargon

Getting lost in the jargon of a blog is never productive. Ever. Even though you’re addressing to other experts in your field, you’ll want to talk in simple terms and only use jargon when it’s needed. You never want to assume every reader knows what you do, so be sure to explain terms on the first instance you use them.

 

4.  Don’t publish a wall of text

Stay away from clunky chunks of text -- they’re not enjoyable to look at or read. Use subheadings, pull quotes, and succinct paragraphs to make your text easier to browse. Even if you’re publishing a whitepaper, there’s no reason not to give your readers a pleasant and intuitive experience. 

 

5.  Mix up your mediums

Remember, blogs don’t always have to be written like an article. Try out creating an infographic or recording a video blog. You can also consider publishing presentations or papers – it’s content you’ve already created, and chances are if it was worth presenting about it’s a relevant topic. Don’t reinvent the wheel if you don’t have to, just share the work you’ve already done! 

 

6.  Use images creatively

In need of some fresh photos? We’ve complied a list of FREE stock photo sites

If your blog is long, add a few images in along the way so that it’s not too text heavy. Be creative with your choice of images, and try to refrain from using the same handful of stock photos repeatedly. 

 

7.  Keep it concise

Business owners are busy people, so the last thing they want is to have to read through three paragraphs of mumbo jumbo before actually getting to the relevant information. Get to the point early on and it’ll be a more enjoyable read all round.

 

8.  Use examples

Examples can be a great way to show off how you can help. Using real life scenarios are often more relatable to potential customers and give you a chance to show off your results and solutions. So, instead of explaining, start showing what you can do!

 

9. Sentence structures

Writing is a craft. Not everyone’s good at it -- nor are they expected to be. But when you’ve got a good writer on board, they can make even dullest topics enjoyable. Something as simple as mixing up sentence structures can quickly ramp up the readability-factor.

 

10.  Reader participation

Whether it’s adding a quick poll half way through a post or inviting readers to leave a comment at the end, getting your audience involved with your blog is another way to get them more invested in the content. 


Hue & Tone: Your partner in B2B Content Creation 

Need a helping hand to elevate your blogs to the next level? Here at Hue & Tone Creative, we’ve got you covered from the right words right to the perfect picture. Contact us today to learn more about our design and marketing services.

13 easy to implement SEO tips
14 easy to implement SEO tips  |  Hue & Tone Creative

In need of more in-depth information? Check out our articles on finding relevant keywords, discovering new keywords, and essential do’s and don’ts of SEO.

Implementing proper Search Engine Optimization (SEO) tactics isn’t a quick fix marketing solution – but when done properly it is worth the long-term investment. If you’re new to the world of SEO and are in need of a few quick tips to get your feet off the ground, then you’re in the right place -- because we’ve got 13 easy to implement tips for you.

  1. Make sure the meta descriptions for your images are enticing. That way, when people do come across your image in search results they’ll be more inclined to click through – it’s a great place to use your page’s keywords too.

  2. Keep internal linking front of mind when you’re creating new pages. Linking to your own content will help define your site’s architecture and encourage visitors to explore other pages of your site.

  3. Don’t underestimate the power of title tags. Title tags are the HTML title element used to briefly and accurately describes the topic and theme of an online document. They’re rumored to be the most important on-page SEO element (behind the content itself), so make sure they’re reflective of the content, catchy, and inclusive of relevant keywords.

  4. Make sure your content is fresh. Google is always crawling for new content and to avoid being left behind you need to be constantly updating your site. A blog is a simple way to do this – but can backfire if you set one up and never update it. Minimum, we suggest updating your blog a few times a month. Ideally, you’ll be updating it a few times a week.

  5. Keep an eye out for broken links. Broken links can stop search engine spiders from crawling your site, which can impede your SEO efforts. Use an online tool like Screaming Frog to find broken links and fix them.

  6. Optimize your page speed. In July of 2018, page speed will become a ranking factor for mobile search. To make sure your users aren’t left hanging around, let PageSpeed Insights’ report help you iron out any issues.

  7. Stay concise to reach featured snippet status. A featured snippet is a summary of an answer to a user's query, which is displayed on top of Google search results. It's extracted from a webpage and includes the page's title and URL. Increase your odds of having a featured snippet by creating great content that answers specific questions.

  8. Optimize your images. Make sure your file name, caption, ALT text and title text all include relevant keywords. While you’re at it, make sure the file size isn’t too big either -- this can slow down your page load speed.

  9. Make sure your XML sitemap is up-to-date. An up-to-date site map means search engines can find your pages easier. Remember, Google ranks your pages, not your website.

  10. Research your keywords before you start adding pages. Proper research will ensure you get the most out of your content and rank for the right terms.

  11. Make sure your content is high quality. Google can easily recognize quality content, so don’t think you’ll be able to fool the algorithm by posting a high quantity of subpar articles. To rank well, you’ll want to write content that is conversational, informative, focused, clear, and easy to digest (tables and numbered lists help with this). And, don’t forget to link to reliable outbound sites.

  12. Utilize a clear URL structure. Utilizing an SEO-friendly URL structure will help with the indexation process of your website. Your URL should be structured like this: http://domainname.com/subdirectory/filename.

  13. Diversify your keyword strategy. Don’t just focus all your efforts on basickeywords -- target longtail keywords too. Although long-tail keywords are usually searched for less often than their shorter counterparts, they tend to bring in a high conversion rate because they are so specific.


Hue & Tone: Your Greensboro Marketing Partner

Don't get stuck trying to figure out your entire marketing strategy yourself. Focus on what you do best, and let us do what we do best. Whether you're a new business or just in need of some fresh ideas, we can help you plan your marketing strategy from social media and SEO to print and radio advertising. Give us a call today to get started.

How to curate a case study that connects

When researching a potential purchase or prospective partner organization, 78% of business to business (B2B) shoppers report seeking out case studies during their research. 

It’s hardly surprising. When you go shopping for a pair of pants online, there’s usually buyer reviews and customer snapshots available to help aide you in your purchasing decision. You can see if things are true to fit and what percent of verified customers would buy the item again. Case studies are like the business equivalent of that – they showcase outcomes of your work and convey your customer satisfaction. 

You can scream about how brilliant your brand is until you’re blue in the face, but at the end of the day, it’s the words of others that validate what you’re saying.

Keeping that starting stat of 78% in mind, think about all the potential new business you might be able to capture -- case studies can help seal the deal on referral business, as well as help pull new folks in off the street. 

How to curate a case study that connects  |  Hue & Tone Creative

Once you’ve identified a few past clients or projects you would like to highlight, it’s time to get the ball rolling. To help jumpstart your interview with your past customers we’ve put together a list of questions you can ask. These will help facilitate a useful conversation that should give you a few prime quotes to include in your case study:

 

Getting client feedback for a case study

1. How has our product/service helped your business?

Until businesses buy from you and experience your business for themselves, they’ll never truly know how much you can help them. So, let other businesses give them an insight into how you made their life easier. Chances are they’ll be able to see how your offerings would fit into their life as well. 

 

2. What was the tipping point to buying our product/service?

It’s easy to get stuck in a rut. It’s not uncommon for businesses to do things a certain way because that’s “how they’ve always done it.” Long term, this can mean getting stuck in a serious rut – sometimes without evening realizing it. 

By asking past customers what made them choose you you’ll be able to get a better idea of how to sell to new customers. Pay close attention to the pain points that customers site – what problem did you fix for them? Chances are, this is the same pain point a new potential client might have. 

 

3. Which part(s) of our product/service do you find most valuable?

Get your clients to brag for you! It might even give you a new idea or angle to target in your marketing.

 

4. Would you recommend us to other businesses? And if so, why?

The all-important seal of approval. In a world where you’re constantly fighting for clients against your competition, shout about why other businesses opted for you over them.

 

5. If you had to describe our business in one sentence, what would it be?

Adding in a nice little one liner is a great way to get a short and snappy overview of your business. While questions one through four are all great questions, sometimes you just need something a little less lengthy.

If you’re lucky enough to get clients recommending you on camera, this one’s great for creating a to-the-point video compilation that brings the words of many together.

 

6. Do you think there’s any way we could improve our product/service?

This one’s not for your actual case study, but why not kill two birds with one stone and do a bit of market research while you’re at it? Use this question to find out where your gaps are, see if there are any trends emerging, and tweak your product or service accordingly.

 

What else to include in your case study

Now that you’ve got a handful of client testimonials, it’s time to put together your actual case study. There’s a few things you should include to give your client an accurate idea of the scope and effectiveness of your work:

  • Give a little background around the client. If you need to keep it anonymous, no worries, just give an idea of the size of the company, industry, and a few of their products.

  • Outline the goals they were looking to accomplish. What was your client or customer looking for when they came to you? Did you help them tailor their goals? What goals could you help them with – and what services should people go elsewhere for?

  • Highlight the process, products, and services you used when working toward the client’s goal. This is your opportunity to emphasize the services you offer and show what sets you apart from the competition. Establish yourself as a subject expert by showing off what you know. You don’t have to give away your industry secrets, but showing you have a firm grasp on your field will help you build trust with a potential customer.

  • Emphasize the outcomes. In conjunction with the client quotes you gathered, you’ll want to use hard numbers to prove your success. Personal relationships and client satisfaction are important – but when it comes to business, employees want to be able to show their higher-ups that you’ll be able to deliver on what you said. Facts and figures will help you drive home your pitch.

 

Distribute your new case studies

Now, it’s time to start capturing potential clients. If you’re taking the time to curate case studies, you’ll want to make sure you’re getting the most out of them. Once you’ve got a bank of case studies, you’re armed to hit every single marketing touchpoint.

You can spread the word about your case studies just about anywhere: 

  • Test out pop-ups on your website with a case study download

  • Create tailored landing pages with different case studies that appeal to different buyer personas

  • Share them on social media

  • Distribute them in your email newsletter

  • Create videos or motion graphics using the information and quotes

  • Still utilize a print newsletter? Share your case studies there!

  • Arm your sales team with case studies to help them close the deal

  • Link a favorite case study in your email signature

  • Highlight them in PowerPoint presentations or lunch n’ learns

  • Use them as a training tool for new employees

Whether it’s splattering an excerpt on social media or including a banner in your emails, don’t hide them away. Use your case studies to support your messages, and take every opportunity to get your potential clients to read them! 


Hue & Tone Creative: Marketing in Greensboro, NC

Completely stumped when it comes to your B2B marketing? Case studies need a design overhaul? Or maybe you just need help distributing them? We can help with every step on the process. Want to see what we've done for our other clients? Take a look at our portfolio.

5 things we need to know before designing your website
5 things designers need to know before designing your website  |  Hue & Tone Creative

You want a brilliant website. We want you have to a brilliant website. But, to make that happen, there’s the small matter of distinguishing between what you think you want and what your business really needs.

Before we get going, here are a few quick facts for you. Did you know:

  • 38% of people say they’d leave a website if its content/layout was unattractive?

  • 94% of people gave poor web design as the reason for mistrusting or rejecting a website?

  • 46% of mobile users face difficulties interacting with a web page?

If anyone who’s reading this post doubts the importance of a good website, hopefully we’ll be able to clear up any confusion!

Whether you’re looking for a brand spanking new website or a revamp of your existing site, here are five things we need to know before helping you embark on your web design or redesign.

 

1.  What's the purpose of your site?

There’s a reason we’ve started with this question: it’s probably the most important one. Why? Because your end goal will heavily determine your website’s look, feel, navigation and layout.

Is your aim to sell a product or a service? Or both? Are you B2B or B2C? Are your offerings low or high value? Or do you exist to ply people with knowledge and information? Are you on the web to raise awareness? Or are you after a personal portfolio? There are endless options. All we need know is which goal is applicable to you – and the more specific the goal the better.

 

2. Who's your target audience? 

Your audience and their persona also play a large part in engineering your website, and this is where collecting data comes in handy. Examples of persona information include

 

Need help building your audience personas?

We've got a blog for that

  • Age bracket

  • Employment status

  • Living arrangements

  • Education

  • Hobbies and interests

  • Salary

  • Online behaviors

  • Pain points

  • Motivators

  • Personality traits

All of these elements (and more) will influence how people interact with a website and what makes them tick, which is why it’s essential the behavior of your ideal end user is incorporated into your design.

 

3. What kind of content will you be using?

You can’t have design without words, right? So who’ll be writing those words: you or us? If it’s us, do you have tone of voice guidelines? 

And, do you plan on having a blog? Try and think of the long game for this one. Even if you don’t think you’re in the position to have one in the immediate future, is it in the pipeline? If so, it makes sense to factor it into the design stage from the get go.

 

4.  What kind of branding do you already have established?  

If this isn’t your first stab at a site, it’s likely you’ll already have some form of branding guidelines established – for both your on and offline brand elements. So, the question is, are there elements of that branding you’re adamant on keeping? And if so, why? We need to know the why to help us build a robust picture of how you want your brand to look.

What have you learned about your existing brand since you started using it? How are customers responding – good or bad? Knowing this will help us to make any necessary tweaks to your branding so you can reach your maximum potential. 

Bonus question: If we’re making tweaks to your branding on the website, do you also need help updating things like your emails, social media, brochures, and letterhead?

 

5.  Do you have any no-go's?

Whether it’s from an old website of yours, your competitors’, or the local store you buy your groceries from -- are there any color palettes, page layouts, fonts or image styles you absolutely do not like? If so, let us know! 

This’ll help us to build only the elements you like into our wireframes and reduce unnecessary back and forth. The end result? You get your polished, finished product as soon as possible!


Hue & Tone: Your Greensboro Marketing Team

Know your website needs improvements, but not sure what they are? Need a fresh set of eyes on your content and design? Give us a call. We're here to help you with all your web and graphic design needs -- no matter how big or small.